Refund & Cancellation Policy

This Refund & Cancellation Policy applies to paid MagicBG Pro subscriptions sold by hicham eljlaidi, trading as MagicBG ("we", "us", "our"), through the website https://magicbg.org.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on MagicBG Pro. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date, for any reason, including change of mind. Approved refunds are returned to the original payment method.

The core MagicBG background remover and the free tools remain free to use, so you can evaluate the product quality before subscribing.

2. How to Request a Refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all customer service inquiries and returns.

• Visit paddle.net and enter the email address used at checkout to find your order and request a refund.
• Or email us at justtome02@gmail.com with your order reference, and we will process the request with Paddle on your behalf.

Refund requests are normally reviewed within 2 business days. Once approved, the funds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

3. Cancelling Your Subscription

You can cancel your MagicBG Pro subscription at any time from your account page or through the Paddle billing portal linked in your purchase receipt. Cancellation stops all future renewal charges.

After cancelling, you keep full Pro access until the end of the billing period you already paid for. Your account then reverts to the free plan; no data or free-tier functionality is lost.

4. Renewals

Monthly subscriptions renew every month and annual subscriptions renew every 12 months, at the price shown on our pricing page at the time of purchase, until cancelled. Paddle sends a receipt for each payment. If you are charged for a renewal you did not intend, contact us within 30 days of that charge and we will refund it.

5. Duplicate or Incorrect Charges

Duplicate charges, incorrect amounts, or charges you do not recognise are refunded in full once verified, regardless of the 30-day window.

6. Statutory Rights

Nothing in this policy limits any statutory right of withdrawal or consumer protection right you may have under the laws of your country. Paddle's own Refund Policy and Buyer Terms also apply to your purchase.

7. Contact

Questions about billing, cancellations, or refunds: justtome02@gmail.com.